Privacy Policy
Green Apple Landscaping ("we," "us," or "our") is committed to protecting the privacy of visitors to our website, [your website URL] (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).
1. Information We Collect
When you visit our Website or interact with us, we may collect the following types of personal information:
Contact Information: Name, phone number, email address, and any details you provide when submitting an inquiry via our contact form.
Project Details: Information related to your landscaping needs, such as property type, location, and service interests.
Technical Data: Your IP address, browser type, operating system, and browsing behavior on our Website, collected through cookies and analytics tools.
2. How We Use Your Information
We collect and use your personal information for the following purposes:
To respond to inquiries and provide requested information or services.
To schedule consultations and provide project estimates.
To improve our Website, services, and customer experience.
To send newsletters, promotions, and service-related updates from time to time. You may opt out at any time using the "unsubscribe" link in our emails.
To comply with legal obligations and enforce our policies.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share it in the following cases:
Service Providers: Third-party vendors who help us operate our Website, process inquiries, or provide services (e.g., hosting providers, email marketing services).
Legal Compliance: If required by law, court order, or to protect our legal rights.
Business Transfers: In case of a merger, sale, or business reorganization.
4. How Long We Retain Your Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:
Contact form submissions and inquiries – Retained for up to 2 years for follow-ups, unless you request deletion sooner.
Project-related information and client records – Retained for up to 7 years for legal, warranty, and accounting purposes.
Newsletter subscriptions – Retained until you unsubscribe or withdraw consent.
After the retention period, personal information is securely deleted or anonymized.
5. Cookies and Analytics
Our Website uses cookies and tracking technologies to enhance user experience and analyze traffic. You can control cookie settings through your browser.
We use Google Analytics (or similar tools) to understand how visitors interact with our Website. Google Analytics may collect data such as IP address, device type, and browsing patterns. You can opt-out via Google’s opt-out tool.
6. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission over the internet is 100% secure.
7. Your Rights and Choices
Under Canadian privacy laws, you have the right to:
Access and request a copy of the personal information we hold about you.
Correct or update inaccurate information.
Withdraw consent for marketing communications.
Request deletion of your personal data (subject to legal limitations).
To exercise these rights, contact us at hello@greenapple.ca
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please get in touch with us at:
Green Apple Landscaping
109 Shorncliffe Road, Etobicoke, ON M8Z 5K7
hello@greenapple.ca
416-288-1499
Effective Date: February 26, 2025